Privacy Policy

Last Updated: [Insert Date]

At ROYAL CANIN Shop (“we,” “us,” or “our”), we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dogsupplymart.com or make a purchase from us.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Identification Information: Name, email address, shipping address, phone number, and payment information when you place an order.
• Transaction Information: Details about products you purchase, payment method, and order history.
• Technical Information: IP address, browser type, device information, and operating system.
• Usage Data: Pages visited, time spent on site, and interaction with our content.
• Communication Data: Records of your correspondence with our customer service team.

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders for premium pet nutrition products
• To provide customer support and respond to inquiries
• To improve our website, products, and services
• To prevent fraud and enhance security
• To send promotional communications (with your consent)
• To comply with legal obligations

3. Data Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third parties who perform services on our behalf (payment processors, shipping carriers, IT services).
• Legal Compliance: When required by law or to protect our rights.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties for marketing purposes.

4. International Data Transfers

As we serve customers worldwide (excluding some Asian countries and remote regions), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Military-grade encryption for all transactions
• PCI-DSS compliance for payment processing
• Secure servers with limited access
• Regular security assessments

While we strive to protect your data, no method of transmission over the Internet is 100% secure.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access and receive a copy of your data
• Right to correct inaccurate information
• Right to delete your data (subject to legal requirements)
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent (where applicable)

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and shopping cart
• Analyze site traffic and performance
• Deliver targeted advertisements (with your consent)

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

8. Children’s Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with a new “Last Updated” date.